All shipping quotes are for delivery to the nearest transport terminal affiliated with our contracted freight carrier.
Picking up your Firetub at a terminal is very easy. For delivery quote to your residence or another address please contact us.
Freight charges increase dramatically with residential deliveries.
Free delivery is available for customers in the greater Edmonton area. To find out if your address is within our delivery zone, click here.
We design our product to last and strive for customer satisfaction.
Our stoves and tubs have a 1-year warranty on defective materials and workmanship. This warranty excludes normal wear and tear and damage caused by misuse or accident.
Should you have any issues with our products please contact us.
Tips & Tricks
When using your Firetub be sure to start with plenty of paper and kindling. Avoid using cardboard as it will form blockages in the spark arrester. Place it inside the stove, under the chimney side. This will ensure proper circulation of fresh air and exhaust. As the fire intensity increases, gradually transition to larger pieces of wood.
Fire Smoking Excessively
If you’re experiencing excessive smoke, it is likely due to a lack of air supply. Open the damper or remove the lid completely. Once the fire is established, due to the efficient design of the Firetub stove, there should be little to no smoke.
Difficulty maintaining ignition/smoking
Your chimney will require occasional cleaning as the spark arrester may accumulate soot. How often cleaning is required depends on what you burn. Cleaning of the spark arrester can be done with compressed air, water, or a brush. A clogged spark arrester is almost always the reason for poor ignition. If you can’t clearly see daylight through the spark arrester, it requires cleaning. The stove must be able to properly exhaust in order to operate.
If you’re able to have a hose to supply water, we like to leave ours attached while using the Firetub. Simply close the drain valve once filled. With the supply line attached, if you want to cool off with a bit of refreshing cold water, you can just reach down to open the valve. No need to even hop out of your Firetub!
When fully draining the tub by tipping or turning it over for storage, be sure to either disconnect the drain valve assembly or tip the tub away from the drain valve assembly. Tipping the tub onto the drain valve assembly will cause damage.
Do not over-tighten the drain valve.
Your Firetub is shipped with the drain plug installed. It can be used in place of the valve if you choose. Removal of the plug can be done with a 3/8” ratchet. The 3/8” drive square is a perfect fit. Do not over-tighten the drain plug.
Download your Firetub Instruction and Operation manual in PDF format by clicking the icon below. Please ensure you select the appropriate manual for your tub size.
*Updated Feb 2023
If you have any questions, please contact us here.
The purchaser acknowledges that it has inspected the tub and agrees that they have purchased the tub on an "as is, where is” basis without any representation, warranty, statement, promise, collateral agreement or condition whatsoever, whether statutory, express or implied, oral or written, as to the merchantability, description, fitness for any particular purpose, suitability, durability, marketability, condition, or quality thereof or in respect of any other matter or thing whatsoever. Without limiting the generality of the foregoing, any and all warranties and conditions, express or implied, pursuant to the Sale of Goods Act (Alberta) or any other similar legislation do not apply hereto.
Limitation of Liability
Any and all risks associated with the use of the tub are solely the risk of the purchaser and user and, to the fullest extent permitted by law, Firetubs shall have no obligation, responsibility or liability whatsoever for any expenses, judgments, penalties, fines, interest, direct, indirect, special, punitive, incidental or consequential costs or any other costs or damages whatsoever, arising out of, or in connection with, the use of, or the inability to use, the tub (even if Firetubs has been advised of such damages), including any loss of use, loss of business profits, business interruption, personal injury or death, property damage, costs and expenses incurred in investigating, defending or pursuing any of the foregoing and all reasonable court costs, professional fees and disbursements in respect thereof, or any other pecuniary loss whatsoever and howsoever caused or arising, including as a result of the negligence of Firetubs or any demand, complaint, grievance, suit, proceeding, investigation, dispute or claim (whether in contract or tort, including negligence), or other action whatsoever brought by a third-party. These terms shall survive and remain in full force and effect following completion of the transactions contemplated hereby.